A products' design life should be longer than its warranty.
Sure, you can get a cheap product with a 1 year warranty but it may only last a little longer than a year.
Or, you can get a get a better quality product with a 1 year warranty and a 5 year design life. The choice is yours but inevitably you do get you get what you pay for.
You can rely on us to supply you with equipment which comes with a reasonable warranty period and an even better design life.
The Consumer Guarantees Act Means I'll be Protected
Don't rely on it. If you had a choice and you decided to go for the option which was significantly cheaper than the others, you've made the choice to purchase to a price break and will be expected to take the associated risk.
Some say the extra price simply means there's a middle man making more money
That's a salesman's trick of deflecting questions about the true quality of the product they're selling.
The biggest margin is without a doubt made by those small business who directly import a cheap product from a cheap source.
As purchasers of quality equipment brought into New Zealand by reliable large companies we make a significantly lesser margin as do the others in that particular supply chain. Its the small direct importer which makes most because they're buying cheap and they're not spending money on the product quality or a company framework which offers you security as a consumer.
We're not salesmen, just a small business aiming to offer quality equipment & service, the way it used to be.
We'll give you honest performance and pricing options
As a truly independent company we're not tied to a particular brand or a range we currently have on the shelf. We'll get the equipment in especially for your job and we’ll give you options when we price equipment so you can decide whether you want the middle of the road product or the top of the line product.
Be assured we will never offer you a cheap as chips option because the long term performance of your system matters and so does our reputation.
Companies who directly import are tied to the stock they have on the shelf so it makes it difficult for them to be unbiased and they need to sell you what they have in stock whether its the best thing for you or not. Surely, how much difference can there be between quality & cheap brands?
Many people aren’t aware what a significant difference there is between ‘cheap’ and ‘quality’ equipment and the shortcuts that can be made to save money. Higher prices for quality equipment cover…
- Research and Development – have they invested money in a good design and developed that design to the point of perfection
- Quality Control – are they proud enough of their brand that only the best is allowed to leave their factory
- Brand Awareness- Do they have a recognised brand? If not they have nothing to protect and no reason to make an effort
- Top class materials – do they source only A’grade materials or just use what’s available to get the job finished and off the production line
- Testing in the field – has the product been properly tested in its intended field for sufficient time to prove it works well and over the long term
- Responsible manufacturing processes- do they care for their environment and look after their staff
- Business Standing – How long has the company been around and how important is their reputation and business survival. Will they be around to honor the warranty.
Deep cycle batteries provide a perfect example:
There are dozens of battery brands available in New Zealand and we purchase deep-cycle batteries from 4 different suppliers who we consider have the best available in the country to suit the motorhome market.
A single 100Amp hour deep cycle battery can cost anywhere from $250 - $650NZ. Why?
Costs are cut through reduced manpower allowing little quality control, less attention to detail in design & build, , using cheaper recycled and impure materials in the manufacture.
The manufacturing time may be bare minimum allowing for no attention to detail. Geographical location of manufacture can vary significantly, an uncontrolled factory in China is a far cheaper manufacturer than an American one. Mass production factories producing hundreds of product lines are much cheaper to use that factories dedicated to a single product or product line. The process may be fully automated or all or part of the manufacture process undertaken by human hands. The final product can be extensively tested or random short-term testing undertaken or even none at all. The result is batteries will vary greatly in their level of robustness and some will be much more sensitive to the charging/discharging regime and prone to failure.
Batteries will have varying manufacturers use specifications, the recommended depth of discharge will be much shallower in some, the number of discharge cycles to varying depths - say 50% and 100% will be significantly less, and their anticipated design life will be shorter (some are as little as 2 years others up to 10+years). Also design life in itself can be a trap because design life to some companies is how long it will last in stand-by life but in deep-cycle application (the way we use the batteries) the design life could be reduced by 50-70% or more.
If used and looked after (following manufacturers’ recommendations) batteries should last their 'true' application design life.